Learn how Mailoodeer collects, uses, and protects your data when you use our platform.
At Mailoodeer, your privacy is a top priority. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you interact with our email marketing platform.
We are committed to maintaining transparency and compliance with global data protection laws such as the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and other applicable standards. Whether you're signing up, creating campaigns, or engaging with our tools, we want you to feel confident about how your data is handled.
This policy outlines your rights and choices regarding your personal data and how you can exercise them. By using Mailoodeer, you agree to the practices described below. If you have questions, feel free to reach out to us at privacy@mailoodeer.com.
This policy is effective as of July 5, 2024.
Mailoodeer collects a variety of personal and usage-related data to provide you with a secure, personalized, and efficient email marketing experience. The information we collect may vary depending on your interactions with our platform, account settings, and legal requirements.
1. Information You Provide: When you sign up or interact with our services, you may provide us with personal data such as your full name, email address, phone number, business name, job title, and billing details. If you contact support, fill out forms, or participate in surveys, we may also collect your feedback, communication history, and support records.
2. Automatically Collected Data: We gather technical data through cookies, pixels, and log files when you access our platform. This includes your IP address, browser type, device information, time zone, and interaction history (e.g., page views, clicks, email opens). These details help us ensure platform stability, detect abuse, and optimize performance.
3. Marketing and Communication Preferences: When you opt in to receive updates, we store your preferences and engagement behavior to tailor our content and measure effectiveness.
4. Data from Third Parties: In some cases, we may receive additional information from trusted partners, such as verification services or integrated apps (e.g., CRMs, billing tools), to validate your identity, sync campaign data, or improve service accuracy.
We only collect data that is relevant and necessary for your use of Mailoodeer. All data is processed in accordance with applicable laws such as the GDPR and CCPA. You remain in control of your information and can request access or deletion at any time via privacy@mailoodeer.com.
At Mailoodeer, we use your personal information to ensure a secure, customized, and seamless experience across our platform. Your data enables us to provide essential services, optimize performance, and comply with applicable legal standards. Below is an overview of how your information may be used:
1. Service Delivery and Operations: We use your data to create and manage your account, deliver email marketing services, verify your identity, and provide the features you’ve signed up for. This includes managing subscriptions, resolving billing issues, and offering customer support.
2. Communication: We may contact you via email or other channels to provide service updates, transactional notifications, reminders, and tailored guidance on using our platform more effectively.
3. Personalization: Your data allows us to tailor your experience with personalized dashboards, campaign recommendations, and content relevant to your usage history and preferences.
4. Research and Product Improvement: We analyze how users interact with our tools to refine features, fix bugs, train AI models, and develop new capabilities that better meet your marketing goals. This includes de-identified and aggregated usage patterns to inform our development roadmap.
5. Marketing and Promotions: Based on your preferences, we may send you newsletters, product announcements, or promotional offers via email, web push, or in-app notifications. We strive to ensure that every message you receive is relevant and helpful.
6. Advertising: Your activity may help us or our partners present more relevant ads and recommendations across our platform and third-party sites — always respecting your marketing consent choices.
7. Legal Compliance and Protection: We use personal information to prevent misuse, enforce our Terms of Service, comply with legal obligations, and protect the rights and safety of our users and systems. This includes cooperating with authorities when legally required.
8. Whistleblower and Ethical Reporting: If you report violations or ethical concerns, your data may be processed confidentially for investigation purposes in accordance with internal policies and applicable laws.
9. AI & Automated Services: Some features, such as email optimization suggestions or chatbot responses, may involve AI-powered processing of your data. These systems aim to provide intelligent recommendations and faster support. You can opt out of automated decisions where applicable by law.
10. With Your Consent: In certain cases, we may ask for your explicit consent to use your data — for example, when participating in beta features, surveys, or third-party integrations.
All data usage respects your rights and privacy choices, and we never use your data in ways incompatible with this policy.
Mailoodeer only shares your personal data with trusted third parties when it is necessary to deliver our services, operate our platform, or comply with legal obligations. We never sell your data.
1. Service Providers: We partner with select vendors to help us deliver email campaigns, analyze performance, store data securely, provide customer support, and enable payment processing. These partners are contractually obligated to protect your data and only use it for the specific services we request.
2. Legal & Regulatory Requirements: We may disclose your information if required by law, legal process, or governmental request — including to comply with subpoenas, court orders, or enforce our Terms of Service.
3. Business Transfers: In the event of a merger, acquisition, restructuring, or sale of company assets, your data may be transferred as part of that transaction — under strict confidentiality and continued data protection obligations.
4. Analytics & Security: We may use third-party tools (such as analytics, threat detection, or anti-abuse systems) to monitor usage patterns and ensure security. These tools may process limited technical data (like IP address, browser type, or device ID) but cannot identify you personally.
5. Consent-Based Sharing: In some cases, you may opt in to third-party integrations (e.g., Canva, Google, Zapier). In those cases, your data will only be shared with those platforms based on your permission, and you may revoke access at any time.
All vendors we work with are subject to due diligence and data protection agreements to ensure your personal information remains secure, confidential, and used only for legitimate purposes.
At Mailoodeer, we believe that your data belongs to you. We’re committed to giving you full control over your personal information. Depending on your region and applicable data protection laws, you may exercise some or all of the following rights:
1. Right to Access: You may request a copy of the personal information we hold about you, including how and why it’s used.
2. Right to Correct: If any of your data is inaccurate or incomplete, you can request that it be updated or corrected.
3. Right to Delete (Right to be Forgotten): You can ask us to delete your personal information, subject to any legal or operational obligations that may require us to retain certain data.
4. Right to Restrict Processing: In certain cases, you can limit how we use your data — for example, while a correction request is pending.
5. Right to Object: You may object to our use of your data for marketing or profiling purposes. You can unsubscribe from marketing emails at any time using the link in the email footer or by updating your preferences in your account settings.
6. Right to Portability: You can request a digital copy of your data in a structured, commonly used format if you wish to transfer it elsewhere.
7. Right to Withdraw Consent: If we rely on your consent to process certain data, you can withdraw that consent at any time without affecting the legality of prior processing.
8. Right to Appeal Automated Decisions: If we use automated systems (such as AI or algorithms) that significantly affect you, you can request human review and challenge the outcome where applicable by law.
To exercise any of your rights, please email us at privacy@mailoodeer.com. We may request verification of your identity before fulfilling your request to ensure your data is protected from unauthorized access.
Your privacy matters, and we’re here to support you every step of the way.
At Mailoodeer, safeguarding your data is one of our top priorities. We employ enterprise-grade security measures to ensure that your personal and campaign data is stored, processed, and transmitted securely.
Data Center Security: Our servers are hosted in world-class data centers in the United States, equipped with 24/7 surveillance, biometric access controls, and DDoS protection. We also maintain infrastructure continuity plans to ensure availability during critical events.
Data Redundancy & Backup: All user data is mirrored and backed up in secure off-site environments. Logical account isolation and multi-layered safeguards help prevent data overlap or corruption.
Encryption: All data transmissions—including login credentials and campaign content—are encrypted using TLS 1.2 or higher. Passwords are securely hashed, ensuring they are not accessible by any employee, and cannot be recovered—only reset.
Application Security: We enforce brute-force protection on login attempts and offer optional two-factor authentication (2FA) to help you secure your account. Important account changes trigger real-time email or SMS alerts for transparency and protection.
Internal Security Practices: Access to customer data is strictly limited to trained employees on a need-to-know basis. All team members undergo background checks, sign confidentiality agreements, and complete security awareness training including phishing prevention and ethical handling of data.
Monitoring & Penetration Testing: Our systems are constantly monitored for anomalies. We partner with third-party firms to conduct regular penetration tests and vulnerability assessments. Any findings are reviewed and addressed promptly.
Account Protection: To further protect our platform and your business, we monitor for suspicious login attempts and campaign abuse. In such cases, we may temporarily suspend access and investigate to ensure platform integrity.
Compliance Certifications: While Mailoodeer is a growing platform, we adhere to data protection best practices and are working toward aligning with international security standards such as ISO 27001, SOC 2, and the EU-U.S. Data Privacy Framework.
Responsible Disclosure: We welcome reports from ethical security researchers who identify vulnerabilities. If you discover a potential issue, please contact us at security@mailoodeer.com before making it public.
While no system is 100% immune to threats, Mailoodeer invests heavily in layered security infrastructure and compliance processes to minimize risks and ensure the trust of our users.
We comply with GDPR and provide tools for EU users to manage their privacy preferences.
If you have any questions, concerns, or feedback regarding this Privacy Policy or how we handle your personal information, we encourage you to get in touch with us. Our team is here to support you and ensure your privacy is respected at every step.
You can reach us at privacy@mailoodeer.com. Whether you’d like to access, update, or delete your data — or simply want more details about our privacy practices — we’ll do our best to assist you promptly.
If you’re located in a region with specific privacy rights (such as the EU, California, or other jurisdictions), we are committed to honoring those rights in full compliance with applicable laws and regulations.
Mailoodeer takes user trust seriously. If you believe your privacy rights have been violated or you’ve encountered an issue with how your information has been handled, please let us know immediately so we can investigate and resolve the matter.
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, including legal, accounting, or reporting requirements.
When we no longer need your information, we securely delete or anonymize it in accordance with our data retention policies. Users may also request early deletion, subject to legal and operational constraints.
Last updated: July 16, 2025