Contact & Support

Need help with your campaigns or account? Chat with us directly via WhatsApp or email — we're fast, friendly, and here to help.

Chat on WhatsApp

Get fast, real-time support from our Mailoodeer team directly on WhatsApp. Perfect for urgent issues or quick questions.

Start WhatsApp Chat

Email Support

Prefer email? Reach us anytime at:

support@mailoodeer.com

We typically respond within 6 working hours or faster depending on your plan.

Response Time

We aim to respond quickly based on your support tier:

  • All Plans: WhatsApp responses within 1–3 hours during business hours.
  • Email: 3–6 hours (Monday–Friday, 9am–6pm GMT+7).
  • Enterprise: Priority line with under 1-hour SLA available.

Need help right now?

Our support team is standing by to assist. Choose your preferred channel.

Chat on WhatsApp Email Us